Background
SoftwareKeep, a software reseller, sought to migrate its website from Magento to Shopify while ensuring SEO retention.
Opportunity/Challenge
The company hired CartCrayon to accomplish specific goals, including migrating its site, ensuring SEO retention, and expanding to new markets.
Solution
CartCrayon was selected through a referral, and the company was impressed by the pricing, which fit their budget, and the good value for cost offered by CartCrayon. A team of 6-10 employees from CartCrayon was assigned to the project, and the scope of work included successfully migrating the site from Magento to Shopify in record time.
Scope of Work
The project deliverables included ensuring all customer data was migrated, ensuring the site was up and running in record time, and helping the company expand to new markets on Shopify.
Results & Feedback
The project was successful, with measurable outcomes including the successful migration of customer data and the website. The client was pleased with the project management, which despite some hiccups, was delivered on time. CartCrayon's team quickly responded to the client's needs whenever changes were required.
Project Management
The project was managed through virtual meetings, email, and messaging apps. The client found the project managers to be impressive and responsive.
Communication
The client appreciated the constant communication and updates provided by CartCrayon's team, although there were some instances where they had to chase for reports.
Unique Selling Point
The client was impressed by CartCrayon's turn-around time and the quality of their project managers.
Area for Improvement
The client suggested that the developers should question the functionalities and develop for the future, rather than just following the design. They also recommended that CartCrayon should never overpromise and underdeliver.
Conclusion
SoftwareKeep is pleased with the successful migration of its website from Magento to Shopify with CartCrayon. The company's project management, communication, and unique selling points were impressive, and the client looks forward to future collaborations.
Client's Feedback
"Thanks to CartCrayon's efforts, our customer data migration was a success. The team was highly responsive to all our needs, and their impressive turnaround time exceeded our expectations."
Calvince Nyawara
Project Manager
SoftwareKeep